Shipping Information

Questions? Please contact: Mail: BjM Promotions, Inc., 190 Blydenburgh Road, Islandia, NY 11749 Phone: 800-921-4603 (press “0” for the operator) Email: iava [at] bjm-promo.com Hours of Operation: Weekdays, 9:00 am – 5:00 pm (EST)

Shipping Policy:

All domestic orders are charged a flat rate of $6.95 for shipping and are sent using UPS or USPS Priority Mail.

International orders are shipped via FedEx or USPS and will be quoted once received. A Customer Service representative will get in touch with you regarding your international order prior to shipping. All orders received by 1:00 pm (EST), Monday – Friday, are shipped that day. Any order received after 1:00 pm (EST) will be shipped out the following business day.

Transit times vary based on service used, destination, and type and quantity of items. If available, tracking information for your order will be provided.

Refund and Exchange Policy:

Unworn apparel items can be returned or exchanged within 30 days from the purchase date. Refunds will be provided for the purchase price of the product only. Customers will be responsible for all shipping charges for both refunds and exchanges.

Non-apparel items cannot be refunded or exchanged.

If you receive any product that is damaged or defective, please contact a Customer Service representative.